There may be several reasons why you cannot see the candidates, the:

  1. teachers were not assigned to the candidates at the time when the candidates were being registered 
  2. teacher was not assigned to the particular subject by the Admin 
  3. User working with the SBA Data Capture screen was not assigned to the subject by the Admin 
  4. candidates might have been assigned to the incorrect teacher 
  5. centre could have made amendments or late entries but did not forwarded the data file to the Ministry or the Ministry not forwarded it to CXC. You should run the report in the ORS called ‘Amendment Forward Status Detailed’ to ascertain whether the amendment file was forwarded to the Ministry or to CXC. If not, the centre should forward the file to the Ministry (or the Ministry asked to forward to CXC) and then alert the Ministry to forward the file to CXC.