Caribbean Examinations Council
Support

General

What type of password do I need to create to gain access to the ORS?
A password that must be at least eight characters in length of which at least one must be a capital letter, a common letter, a number and a special charac...
Mon, 5 Dec, 2016 at 9:15 AM
Can I get my password changed?
You can get the Admin to reset your password or you can change your password yourself by using the Change Password option on the Main Menu screen.
Mon, 5 Dec, 2016 at 9:15 AM
The system is running slow on the website, https://ors.cxc.org . Is there an alternative site that can be used?
Yes. You can use any one of these alternative sites:  https://ors.cxc.org:8444  https://ors.cxc.org:8449  https://ors.cxc.org:8445  https://ors.c...
Mon, 5 Dec, 2016 at 9:16 AM
I am having a problem and would like to share my screen with an official from the Ministry so that the person can see what is going on. Is this possible?
Yes, if both parties have Teamviewer. You will have to send the official at the Ministry the session id and password. If you do not have Teamviewer, you c...
Mon, 5 Dec, 2016 at 9:17 AM
I cannot see some of the menu options that other Users can see. Is something wrong with my system?
Not necessarily. You may be assigned into a Group by your school’s Admin that does not allow access to certain menu options. Please ask the Admin to chang...
Mon, 5 Dec, 2016 at 9:17 AM
I cannot access my registration details, timetable or examination results. What could be the cause of this?
The centre might have blocked your access to the ORS. Centres are advised not to block candidates' access to the ORS to view their registration detai...
Mon, 5 Dec, 2016 at 9:18 AM
ORS seems to be malfunctioning. Can it be related to the fact that I am using Google Chrome?
It may be. Users may counter some technical challenges while working with Google Chrome. It is recommended that you use the Internet Explorer or Firefox b...
Mon, 5 Dec, 2016 at 9:19 AM