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Why is the system only allowing me to enter the SBA option for the candidate?
If the candidate is New and at a school or full time centre, only the SBA option may be available. If there is a Re-sit option, the candidate might not be...
Mon, 5 Dec, 2016 at 9:27 AM
I recalled the registration file from the Ministry to add a candidate. Should I Re-sequence or Append to generate a sequence number for the candidate?
You should append. Once you have forwarded the original data file to the Ministry, the append function should be used.
Mon, 5 Dec, 2016 at 9:28 AM
When I make an amendment or late entry, the system shows $0. Do I have to pay for the amendment or late entry?
Yes you must pay for it. If the Admin did not set up the Fees Maintenance Table for the centre, amendments and late entries in the ORS will be shown as $0...
Mon, 5 Dec, 2016 at 9:28 AM
Why is the system not allowing me to import the spreadsheet with the candidates' personal details?
The excel file might not have been saved as a .csv OR The file might not have the required 13 column heads. If it has the required column ...
Mon, 5 Dec, 2016 at 9:28 AM
How is it that I cannot select the Res-it or Transfer option for a candidate who was registered last year?
Please ensure that the candidate's previous registration record from last year have been selected. If the candidate was registered as New, the Re-sit ...
Mon, 5 Dec, 2016 at 9:29 AM